SUPPORTER EXPERIENCE RESEARCH
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OUR SERVICES
Better Outcomes for your business and customers
At Signal, we specialise in helping regulated brands transform into Customer Experience leaders within their markets, with a strong focus on customer communications.
FINANCIAL SERVICES
Customer Communications Management (CCM) is now a strategic priority, with the necessary focus and investment. A customer experience (CX) driven approach is no longer optional - it's essential.
CHARITY
With unmatched sector experience and a powerful mix of insight, design and technology services, we help teams increase engagement and value through audience-led strategies and optimised supporter journeys, and touchpoints.
TECHNOLOGY
Our communications experience platform (CX Hub) has the power to accelerate the transformation of your communications technology landscape. Built to integrate seamlessly with your current technology infrastructure it enables you to deliver hyper-personalised, cross-channel customer communications effectively and at scale.
Who are we
By combining thought leadership, technology, and deep industry expertise, we help you create market-leading customer-driven communications that enhance business performance.
Top brands in the Charity and Financial Services sectors rely on Signal’s unique approach, which blends insight, consulting, CX design, and scalable technology. We help them move from legacy communications management to a seamless, connected customer experience.
Our team consists of consultants, business analysts, CX planners, architects, designers, developers, and deployment experts—each bringing the experience and energy needed to help you achieve your customer experience goals.
Discover how Signal can transform your customer communications - explore our website to learn more, or contact us to see how we can help you deliver market-leading solutions.
WORK
Case studies