---
title: Supporter Experience 2024 Research Download | Signal
---

#### SUPPORTER EXPERIENCE RESEARCH

## Thank you for your download request

 

You can now access the report by clicking the link below.

[DOWNLOAD YOUR REPORT](https://signal.co.uk/hubfs/Signal_Supporter_Experience_Report_2024%20BR%20-%20FINAL.pdf?hsLang=en-gb)

![Supporter Experience 2024 Research - CXM-1](https://signal.co.uk/hs-fs/hubfs/Supporter%20Experience%202024%20Research%20-%20CXM-1.png?width=1153&name=Supporter%20Experience%202024%20Research%20-%20CXM-1.png "Supporter Experience 2024 Research - CXM-1")

#### OUR SERVICES

## Better Outcomes for your business and customers

 

At Signal, we specialise in helping regulated brands transform into Customer Experience leaders within their markets, with a strong focus on customer communications.

[

#### FINANCIAL SERVICES

Customer Communications Management (CCM) is now a strategic priority, with the necessary focus and investment. A customer experience (CX) driven approach is no longer optional - it's essential.

](https://signal.co.uk/financial-services?hsLang=en-gb) [

#### CHARITY

With unmatched sector experience and a powerful mix of insight, design and technology services, we help teams increase engagement and value through audience-led strategies and optimised supporter journeys, and touchpoints.

](https://signal.co.uk/social?hsLang=en-gb) [

#### TECHNOLOGY

Our communications experience platform (CX Hub) has the power to accelerate the transformation of your communications technology landscape. Built to integrate seamlessly with your current technology infrastructure it enables you to deliver hyper-personalised, cross-channel customer communications effectively and at scale.

](https://signal.co.uk/technology?hsLang=en-gb)

## Who are we

 

By combining thought leadership, technology, and deep industry expertise, we help you create market-leading customer-driven communications that enhance business performance.

Top brands in the Charity and Financial Services sectors rely on Signal’s unique approach, which blends insight, consulting, CX design, and scalable technology. We help them move from legacy communications management to a seamless, connected customer experience.

Our team consists of consultants, business analysts, CX planners, architects, designers, developers, and deployment experts—each bringing the experience and energy needed to help you achieve your customer experience goals.

**Discover how Signal can transform your customer communications - explore our website to learn more, or contact us to see how we can help you deliver market-leading solutions. **

[GET IN TOUCH](https://signal.co.uk/contact-us?hsLang=en-gb)

#### WORK

## Case studies

 

[CHARITY](https://signal.co.uk/news-insights/tag/charity?hsLang=en-gb) [CASE STUDY](https://signal.co.uk/news-insights/tag/case-study?hsLang=en-gb)

## [Bringing together teams for a better supporter experience](https://signal.co.uk/case-studies/bringing-together-teams-for-a-better-supporter-experience?hsLang=en-gb)

 By  Signal    On 31 December 2024

British Red Cross wanted to improve the onboarding experience of new supporters, creating a strong connection from the outset. By welcoming in a consistent and timely way with ...

[Read more  >](https://signal.co.uk/case-studies/bringing-together-teams-for-a-better-supporter-experience?hsLang=en-gb)

[FINANCIAL SERVICES](https://signal.co.uk/news-insights/tag/financial-services?hsLang=en-gb) [CASE STUDY](https://signal.co.uk/news-insights/tag/case-study?hsLang=en-gb)

## [Embedding communication best practice across siloed teams](https://signal.co.uk/case-studies/embedding-communication-best-practice-across-siloed-teams?hsLang=en-gb)

 By  Signal    On 31 December 2024

Here, there, and everywhere – Call centres, operational teams, legal and risk departments – Thousands of key customer communications are created by siloed teams working way ...

[Read more  >](https://signal.co.uk/case-studies/embedding-communication-best-practice-across-siloed-teams?hsLang=en-gb)

 VIEW ALL STORIES  >

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