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ABOUT US

A dynamic mix

 

Leading brands in Charity and Financial Services rely on Signal's unique blend of insight, consulting, CX design and scalable technology to power their shift from legacy communications management to connected customer experience management.

About Us
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TEAM

Who we are

 

Signal are a team of consultants, business analysts, CX planners, architects, designers, developers and deployment experts with the experience and energy needed to make the shift to customer experience management.

We are part of DTAG, the insight, consulting and customer experience partner ambitious brands need to thrive in today’s technology driven environment.

OUR VALUES

What we believe in

 

We want Signal to be the place where our people do the best work of their careers. So, we work hard to create a positive, inspiring culture, driven by our values, where individuals flourish.

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We relish change

It's where we do our best work

We believe that a relentless focus on learning and adapting is the only way to thrive in the long term. So, we’re hard-wired to challenge the status quo, always looking for new and better ways to improve customer experience, break down barriers and create the future with our clients.
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We take care of what matters

Our people and the planet​​

We're serious about shaping an inclusive environment where everyone feels valued and can thrive – providing the support, training and the inspiration our people need to do their best work. Taking care of what matters also means facing up to the climate emergency. We work hard to minimise our own impact and support clients to set and make progress against their sustainability goals too.
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We connect people

Uniting the right experts behind shared goals​​

Not only are we stronger when we work together, but we find better solutions to our clients’ challenges. We work to combine our skillsets with those of our clients, putting the right people together to crack that problem.
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We get closer

Empowering clients to drive progress from within​​

Our clients have a unique understanding of their brand and organisation no external partner could match. We listen hard to understand this perspective, to help us serve them well and drive better outcomes together. We respect and value our clients' knowledge and expertise and use it to inform and elevate our work.

SIG_Change_Icon_RGB_Slate

We relish change

It's where we do our best work

We believe that a relentless focus on learning and adapting is the only way to thrive in the long term. So, we’re hard-wired to challenge the status quo, always looking for new and better ways to improve customer experience, break down barriers and create the future with our clients.
SIG_Caring_Icon_RGB_Slate

We take care of what matters

Our people and the planet​​

We're serious about shaping an inclusive environment where everyone feels valued and can thrive – providing the support, training and the inspiration our people need to do their best work. Taking care of what matters also means facing up to the climate emergency. We work hard to minimise our own impact and support clients to set and make progress against their sustainability goals too.
SIG_Handshake_Icon_RGB_Slate

We connect people

Uniting the right experts behind shared goals​​

Not only are we stronger when we work together, but we find better solutions to our clients’ challenges. We work to combine our skillsets with those of our clients, putting the right people together to crack that problem.
SIG_BehaviouralScience2_Icon_RGB_Slate

We get closer

Empowering clients to drive progress from within​​

Our clients have a unique understanding of their brand and organisation no external partner could match. We listen hard to understand this perspective, to help us serve them well and drive better outcomes together. We respect and value our clients' knowledge and expertise and use it to inform and elevate our work.

Our people say

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Greg Mills

Great people, fantastic work ethic and loads of opportunities to learn new skills. What's not to like?

Greg Mills
Information Security Manager

Signal’s strength is our ability to challenge and adapt. Whether that’s through the development of our own IP and technology, or our support for clients in reimagining their customer experience management.

Mark Elford
Chief Technology Officer