---
title: Case Studies | CASE STUDY
description: CASE STUDY | Case Studies
---

#### CASE STUDIES

## Our Work

[![](https://signal.co.uk/hubfs/brc_casestudy_email-1.jpeg)](https://signal.co.uk/case-studies/bringing-together-teams-for-a-better-supporter-experience)

### [Bringing together teams for a better supporter experience](https://signal.co.uk/case-studies/bringing-together-teams-for-a-better-supporter-experience)

[CHARITY](https://signal.co.uk/case-studies/tag/charity)[CASE STUDY](https://signal.co.uk/case-studies/tag/case-study)

British Red Cross wanted to improve the onboarding experience of new supporters, creating a strong c...

[READ MORE](https://signal.co.uk/case-studies/bringing-together-teams-for-a-better-supporter-experience)

[![](https://signal.co.uk/hubfs/shutterstock_1919479706_sml-1.jpg)](https://signal.co.uk/case-studies/embedding-communication-best-practice-across-siloed-teams)

### [Embedding communication best practice across siloed teams](https://signal.co.uk/case-studies/embedding-communication-best-practice-across-siloed-teams)

[FINANCIAL SERVICES](https://signal.co.uk/case-studies/tag/financial-services)[CASE STUDY](https://signal.co.uk/case-studies/tag/case-study)

Here, there, and everywhere – Call centres, operational teams, legal and risk departments – Thousand...

[READ MORE](https://signal.co.uk/case-studies/embedding-communication-best-practice-across-siloed-teams)

[![](https://signal.co.uk/hubfs/shutterstock_1463771207_650x975px.jpg)](https://signal.co.uk/case-studies/a-simple-effective-way-to-transform-communications-programmes)

### [A simple, effective way to transform communications programmes](https://signal.co.uk/case-studies/a-simple-effective-way-to-transform-communications-programmes)

[CHARITY](https://signal.co.uk/case-studies/tag/charity)[CASE STUDY](https://signal.co.uk/case-studies/tag/case-study)

Empowering teams to break down long-established processes.

[READ MORE](https://signal.co.uk/case-studies/a-simple-effective-way-to-transform-communications-programmes)

[![](https://signal.co.uk/hubfs/FS_CS_Image1-2.jpg)](https://signal.co.uk/case-studies/transforming-cx-for-customers-in-persistent-debt)

### [Transforming CX for customers in persistent debt](https://signal.co.uk/case-studies/transforming-cx-for-customers-in-persistent-debt)

[FINANCIAL SERVICES](https://signal.co.uk/case-studies/tag/financial-services)[CASE STUDY](https://signal.co.uk/case-studies/tag/case-study)

When the FCA published new regulation around credit card debt, our client, a leading UK lender, want...

[READ MORE](https://signal.co.uk/case-studies/transforming-cx-for-customers-in-persistent-debt)

#### CASE STUDIES

## Our Work

CASE STUDY CHARITY FINANCIAL SERVICES

All CASE STUDY CHARITY FINANCIAL SERVICES

[![](https://signal.co.uk/hubfs/brc_casestudy_email-1.jpeg) ](https://signal.co.uk/case-studies/bringing-together-teams-for-a-better-supporter-experience)  2024

[CHARITY](https://signal.co.uk/case-studies/tag/charity) [CASE STUDY](https://signal.co.uk/case-studies/tag/case-study)

[Bringing together teams for a better supporter experience](https://signal.co.uk/case-studies/bringing-together-teams-for-a-better-supporter-experience)

By welcoming in a consistent and timely way with relevant, personalised content, the objective was to increase engagement and lifetime value and reduce attrition.

[ READ MORE ](https://signal.co.uk/case-studies/bringing-together-teams-for-a-better-supporter-experience)

[![](https://signal.co.uk/hubfs/shutterstock_1919479706_sml-1.jpg) ](https://signal.co.uk/case-studies/embedding-communication-best-practice-across-siloed-teams)  2024

[FINANCIAL SERVICES](https://signal.co.uk/case-studies/tag/financial-services) [CASE STUDY](https://signal.co.uk/case-studies/tag/case-study)

[Embedding communication best practice across siloed teams](https://signal.co.uk/case-studies/embedding-communication-best-practice-across-siloed-teams)

Consumer Duty requires that all communications are written, designed, deployed in a way that best supports customer understanding – helping them to achieve their financial objectives and avoid harm.

[ READ MORE ](https://signal.co.uk/case-studies/embedding-communication-best-practice-across-siloed-teams)

[![](https://signal.co.uk/hubfs/shutterstock_1463771207_650x975px.jpg) ](https://signal.co.uk/case-studies/a-simple-effective-way-to-transform-communications-programmes)  2024

[CHARITY](https://signal.co.uk/case-studies/tag/charity) [CASE STUDY](https://signal.co.uk/case-studies/tag/case-study)

[A simple, effective way to transform communications programmes](https://signal.co.uk/case-studies/a-simple-effective-way-to-transform-communications-programmes)

To accelerate progress, British Red Cross (BRC) wanted to empower their newly-formed Supporter Marketing & Engagement team.

[ READ MORE ](https://signal.co.uk/case-studies/a-simple-effective-way-to-transform-communications-programmes)

[![](https://signal.co.uk/hubfs/FS_CS_Image1-2.jpg) ](https://signal.co.uk/case-studies/transforming-cx-for-customers-in-persistent-debt)  2024

[FINANCIAL SERVICES](https://signal.co.uk/case-studies/tag/financial-services) [CASE STUDY](https://signal.co.uk/case-studies/tag/case-study)

[Transforming CX for customers in persistent debt](https://signal.co.uk/case-studies/transforming-cx-for-customers-in-persistent-debt)

Signal teamed up with Quadient to produce an insightful research report and follow-up webinar named Comsumer Duty 2.0.

[ READ MORE ](https://signal.co.uk/case-studies/transforming-cx-for-customers-in-persistent-debt)

 Previous

 Next

![](https://px.ads.linkedin.com/collect/?pid=6946002&fmt=gif)